ABOUT OUR RETURNS POLICIES

.REFUND POLICIES

JETLASERS offer a full refund for most items within 7 days of receipt of shipment. You can use this page to learn about our refund policies. Most items sold on JETLASERS follow our general returns policies, but some products have different policies or requirements associated with them.

• Items must be in new condition
• Items must be returned with all original packaging and accessories
• Items must be returned with the original serial number

For returns of most items within 15 days of receipt of shipment, we will cover the shipping fee. Be sure you've described the defect, damage, or error and include that in the returned package. If the original packaging is still available, return the item in that packaging. To help avoid problems with the pickup, remove any previously used shipping labels that are still on the box.

REPLACEMENT & EXCHANGE POLICIES

You can exchange an item through JETLASERS.

To exchange an item:

1. Go to the JETLASERS and contact our online customer service.
2. Find the order you want to return, and then click Return an item from this order.

Tip: If you don't see the order you're looking for, select another option from the See more menu, and then click Go.

3. Select the item you want to exchange, and then select a reason from the Reason for return menu. An exchange order, with the same shipping speed that was used on your original item, will be created. You can use the return label provided to you to send your original item back. You'll need to return the original item within 30 days to avoid being charged for both the original and exchange items.

Note: If you're exchanging for a different item and the new item costs more, we'll charge you for the difference in price. We'll refund you the difference if the new item costs less.